Talexio Contracting Policy

We are proud of our all-in-one HR-First software platform and are grateful for the thousands of customers who trust and use our services.

We understand that defining contractual obligations is a critical part of using our services. Talexio provides services under a standardised set of terms and supporting policies, designed by legal professionals to ensure consistency, fairness and compliance. These terms are non-negotiable and apply uniformly to all customers.

We understand that your legal department may wish to review and propose changes to our terms. However, engaging in such back-and-forth discussions is unsustainable and leads to unnecessary delays in service delivery. To ensure efficiency and consistency, we adopt a standardised approach that avoids customised agreements. This allows us to deliver services effectively while maintaining clarity in our mutual obligations.

This means that we do not negotiate on our terms of service. All our customers must accept the standard terms to use our services. Those who request amendments to our terms or related policies will be unable to avail themselves of our services. This allows us to focus our time, effort and resources on making and supporting a great product, whilst maintaining a favourable cost-to-value ratio for our services instead of routing time and effort towards negotiating and managing unique contractual obligations and the costs associated with it.

We realise that our approach may not be for everyone. We have created terms that are fair, balanced and in line with market standards and believe this approach ensures clarity and fairness for all parties.

Of course if you have any queries about our terms of service, our team will help and support you accordingly. Should you have any requests we ask you to provide a reasonable justification and specific reasons. If we feel these warrant a review we will pass them on to our legal team. Please keep in mind that we may not be in a position to accommodate all or any requests.

Thank you again for choosing Talexio. We know that our services can empower your HR team to build better workplaces with technology and insights that attract, engage and retain talent.

We look forward to your custom and supporting your success.